Refund Policy

At Affordable Items (savvyshelf.store), your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

1. Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:

Unused and in the same condition as received
In the original packaging
Accompanied by proof of purchase (order number or receipt)

2. Non-Returnable Items

The following items are not eligible for return:

Items marked as final sale
Perishable or hygiene-related products (e.g. opened beauty or personal care items)
Downloadable or digital products
Gift cards

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.

4. Late or Missing Refunds

If you haven't received your refund after 10 business days, please:

Check your bank account again
Contact your credit card company it may take some time before your refund is officially posted
Contact your bank, as processing times can vary
If you've done all of the above and still have not received your refund, please contact us at support@savvyshelf.store

5. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange for the same item, please contact us at support@savvyshelf.store.

6. Return Shipping

Customers are responsible for paying return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.